State | Service Name | Coverage Area | Cellphone Contact No. | Alternate Contact No. | Hours of Operations | Website | Agency |
---|---|---|---|---|---|---|---|
Alabama | Alabama Service Assistance Patrol (ASAP) | Birmingham Metro Area (Jefferson and Shelby Counties) and Mobile | *HP (star 47) | (334) 832-1784 | Birmingham: 6 a.m. - 10 p.m. Mon-Fri Mobile: 24 hours/day | https://miscwapps.dot.state.al.us/ECC/ | Alabama DOT |
Alaska | N/A | N/A | 0 | 911 | N/A | http://dot.alaska.gov/traveler.shtml | N/A |
Arizona | Freeway Service Patrol | Pheonix Metropolitan Region Urban Freeway System | 911 | 911 | 6 a.m. - 8 p.m. Mon-Fri | https://www.azdps.gov/organization/hpd/rma | Arizona DOT - Department of Public Safety and the Maricopa Association of Governments |
Arkansas | MAP - Motorist Assistance Patrol | Little Rock, Crittenden County (West Memphis) | *55 (star 55) | 911 | 0 | Arkansas Department of Transportation | |
California | Freeway Service Patrol | Valley Division, Golden Gate Division, Central Division, Southern Division, Inland Division, Border Divison, and Coastal Division | 511 or Freeway Call Box | 911 | Mon - Fri (during peak commute hrs) | https://www.chp.ca.gov/programs-services/services-information/freeway-service-patrol | Caltrans, California Highway Patrol (CHP) and the local transportation agency |
California | Emergency Service Patrol | Golden Gate Bridge | 511 or Freeway Call Box | 911 | 24 hours/day | https://www.chp.ca.gov/programs-services/services-information/freeway-service-patrol | Golden Gate Bridge |
Colorado | Mile High Courtesy Patrol | Denver Metropolitan Area | *CSP (star 277) or *DUI (star 384) to report DUIs | 911 | Mon-Fri 6:30 a.m.-9:00 a.m. and 3:30 p.m.-6:30 p.m. (holidays excluded) | https://www.codot.gov/programs/operations/real-time-operations/traffic-incident-management/safety-patrol | Colorado DOT |
Colorado | E-470 Safety Patrol | Douglas County to Adams County | *CSP (star 277) or *DUI (star 384) to report DUIs | 911 | 24 hours/day | https://www.codot.gov/programs/operations/real-time-operations/traffic-incident-management/safety-patrol | E-470 Public Highway Authority |
Connecticut | Connecitcut Highway Assistance Motorist Patrol (CHAMP) | I-95 Corridor, I-91 Corridor, and I-84 Corridor | 911 | 911 or (800-443-6817) | Mon-Fri 5:30 a.m. - 7:00 p.m., some holidays | https://portal.ct.gov/DOT/Programs/CT-Highway-Assistance-Motorist-Patrol | Connecticut DOT |
Delaware | Motorist Assistance Patrol | Statewide | 0 | 911 | N/A | 0 | Delaware DOT |
Florida | Road Rangers | District 1, District 2, District 3, District 4, District 5, District 6 and District 7 | *FHP (star 347) | 911 or 800-459-6861 | 24 hours/day | https://www.fdot.gov/traffic/roadrangers/home.htm | Florida DOT |
Florida | State Farm Safety Patrol | Miami-Dade, Broward and Palm Beach counties as well as Orange and Osceola County | *FHP (star 347) | 911 or 800-459-6861 | 24 hours/day | https://www.fdot.gov/traffic/roadrangers/home.htm | Florida Turnpike |
Florida | Road Ranger | Miami | *FHP (star 347) | 911 or 800-459-6861 | 24 hours/day | https://www.fdot.gov/traffic/roadrangers/home.htm | MDX |
Florida | Road Ranger | Orlando Orange County | *FHP (star 347) | 911 or 800-459-6861 | Sun-Mon 6 a.m.-8 p.m. | https://www.fdot.gov/traffic/roadrangers/home.htm | OOCEA (in conjunction with Florida Turnpike) |
Georgia | Highway Emergency Response Operations (H.E.R.O.) | Metro Atlanta | *GSP (star 477) or 577 | 911 | Mon-Fri 24 hours/day; Sat-Sun 15 hours/day | http://www.dot.ga.gov/DS/Travel/HEROs | Georgia DOT |
Hawaii | Freeway Service Patrol | Honolulu | 0 | 911 or 841-HELP (4357) | Mon-Fri 5 a.m. - 7 p.m. (except for holidays) | http://fsphawaii.com/ | Hawaii DOT |
Idaho | Incident Response | ITD District 3, western Ada and eastern Canyon Counties | *ISP (star 477) | 911 or 800-233-1212 | N/A | 0 | Idaho DOT |
Illinois | Minutemen/Emergency Traffic Patrol (ETP) | Chicago (D1) and St. Louis Metropolitan (D8) | *999 (star 999) | 911 | Chicago: 24 hours/day; St. Louis: 6 a.m. - 12 a.m. | http://idot.illinois.gov/travel-information/roadway-information/driver-information/emergency-traffic-patrol/index | Illinois DOT |
Illinois | H.E.L.P. | Chicago | *999 (star 999) | 911 | 24 hours/day | http://idot.illinois.gov/travel-information/roadway-information/driver-information/emergency-traffic-patrol/index | Illinois Tollway |
Indiana | Hoosier Helpers | Northwest Indiana, Indianapolis Metropolitan Area, Southern Indiana | 911 | 911 or 855-INDOY4U (463-6848) | Mon-Fri 6:30 a.m.-8:30 p.m. | https://www.in.gov/indot/2408.htm | Indiana DOT |
Iowa | Highway Helper | Des Moines Metro Area | 911 | 911 or 800-555-HELP (800-555-4357) | Mon-Fri 5 a.m. to 8 p.m., including some holidays | https://iowadot.gov/districts/highway-helper | Iowa DOT |
Kansas | Motorist Assist Program | Kansas City, Wichita and Topeka | *HP (star 47 for Salina or *KTA (*482) Kansas Turnpike and for Wichita | 911 | 24 hours/day | https://www.ksdot.org/offTransInfo/511Info/511traffictravel.asp | Kansas Highway Patrol |
Kansas | State Farm Safety Assist | Topeka to Kanasas City and Wichita to the Oklahoma Border | *HP (star 47 for Salina or *KTA (*482) Kansas Turnpike and for Wichita | 911 | July 1-September 6; Mon- Fri 6-10 a.m. and 3-7 p.m.; Sundays 3-7 p.m. | https://www.ksdot.org/offTransInfo/511Info/511traffictravel.asp | Kansas Turnpike Authority |
Kentucky | SAFE Patrol | Laurel County, Whitley County and Rockcastle County | #SAFE (pound 7233) | 911 or 800-222-5555 or 877-FOR-KYTC | Sun- Sat 6 a.m. - 10 p.m. | https://transportation.ky.gov/IncidentManagement/Pages/Safe-Patrol.aspx | Kentucky Office of Highway Safety Division of Incident Management |
Louisiana | Motorist Assistance Patrol | Baton Rouge, New Orleans, Shreveport, Lake Charles | *LHP (star 547); Lake Ponchartrain Causeway: *27 (star 27) | 911 or 504-893-6250 | Sun-Sat 12-14 hrs/day | http://wwwsp.dotd.la.gov/Inside_LaDOTD/Divisions/Operations/MAP/Pages/default.aspx | Louisiana DOTD |
Maine | Courtesy Patrol | Maine Turnpike | *SP (star 77) | 911 or 207-871-7701 | Memorial Day Weekend, July 4th - Labor Day Weekend, noon-8p.m. on Friday and same on Sunday; plus holidays | https://www.maineturnpike.com/Traveler-Services/Safety-Patrol.aspx | Maine Turnpike Authority |
Maine | Night Patrol | Maine Turnpike | *SP (star 77) | 911 or 207-871-7701 | Nov 15 - April 15 11 p.m.-7 a.m. | https://www.maineturnpike.com/Traveler-Services/Safety-Patrol.aspx | Maine Turnpike Authority |
Maine | Weekend Patrol | Maine Turnpike | *SP (star 77) | 911 or 207-871-7701 | 3:30 p.m. on Fri - 7 a.m on Mon (on call) | https://www.maineturnpike.com/Traveler-Services/Safety-Patrol.aspx | Maine Turnpike Authority |
Maine | Safety Patrol | *SP (star 77) | 911 | The weekend following Columbus Day to the week prior to Memorial Day Weekend (32 weeks) Monday - Friday from 11:00 a.m. - 7:00 p.m.; The weekend prior to Memorial through the Columbus Day weekend: Monday through Thursday 11:00 a.m. to 7:00 p.m., Friday 11:00 a.m. to 8:00 p.m., Saturday 10:00 a.m. to 8:00 p.m., Sunday 12:00 p.m. to 6:00 pm. | https://www.maine.gov/mdot/safety-patrol/ | Maine DOT | |
Maryland | Emergency Traffic Patrol/ Response Unit (ETP/RU) | Washington D.C./Baltimore | #SP (pound 77) | 911 | Mon-Fri 5 a.m. - 9 p.m.; Weekends: On Call | https://chart.maryland.gov/about/incident_management.asp | Maryland DOT and Maryland State Police |
Massachusetts | Motorist Assistance Program | Metropolitan areas of Boston, Worcester, and Springfield | 911 | 911 | Mon-Fri 6:30 a.m.-9:30 a.m. & 3:30 p.m.-6:30 p.m. | https://www.mass.gov/roadside-assistance | Massachusetts DOT |
Michigan | Freeway Courtesy Patrol | Metro Detroit | 911 | 911 | 5 a.m. - midnight | https://www.michigan.gov/mdot/0,4616,7-151-9615_31161---,00.html | Michigan DOT |
Minnesota | Freeway Incident Response Safety Team (FIRST) | Minneapolis - St. Paul | 911 | 911 | Mon-Fri 3:30 a.m. - 9:00 p.m., limited on weekends. | https://www.dot.state.mn.us/rtmc/first.html | Minnesota DOT |
Mississippi | N/A | N/A | *HP (star 47) | 0 | N/A | https://mdot.ms.gov/portal/travel | N/A |
Missouri | Motorist Assist | All Major Missouri Interstates | *55 (star 55) | 800-525-5555 | Mon-Fri 5:00 a.m. - 7:00 p.m. with limited coverage on holidays | http://webtest.modot.mo.gov/services/ | Kansas City Scout, St. Louis Co Traffic and Maintenance, and Missouri DOT |
Montana | N/A | N/A | 0 | 911 (emergency only) or 800-525-5555 (non-emergency) | N/A | https://www.mdt.mt.gov/travinfo/ | N/A |
Nebraska | Metro Area Motorist Assist Program (MAMAP) | Omaha | *55 (star 55) | 911 or 800-525-5555 or Cellphone-only | Mon-Fri 6 a.m. - 10 a.m. and 2 p.m. - 6 p.m. | https://statepatrol.nebraska.gov/about/nsp-foundation | Nebraska State Patrol |
Nebraska | Nebraska Motorist Assist Program (NeMAP) | Lincoln Area | *55 (star 55) | 911 or 800-525-5555 or Cellphone-only | Mon-Fri 6 a.m. - 10 a.m. and 2 p.m. - 6 p.m. | https://statepatrol.nebraska.gov/about/nsp-foundation | Nebraska State Patrol |
Nebraska | Central Nebraska Motorist Assist Program (CNMAP) | Grand Island Area | *55 (star 55) | 911 or 800-525-5555 or Cellphone-only | Tues-Sat 6 a.m. - 10 a.m. and 2 p.m. - 6 p.m. | https://statepatrol.nebraska.gov/about/nsp-foundation | Nebraska State Patrol |
Nevada | Freeway Service Patrol | Las Vegas/Reno | *NHP (star 647) | 911 | 24 hours/day | https://www.nevadadot.com/travel-info/freeway-service-patrol | Nevada DOT |
New Hampshire | N/A | Salem to Manchester | *SP (star 77) or #999 (pound 999) | 911 or 800-525-5555 or 603-485-3806 | 5 a.m.- 7 a.m. Mon - Fri, 3:30 p.m. to 7 p.m. Mon - Thurs, 3:30 p.m. to 9 p.m. Fri, 2 p.m. to 8 p.m. Sun | https://www.nhtmc.com/Dashboard/Service_Patrol/ | New Hampshire DOT |
New Jersey | Emergency Service Patrol | New York/Philadelphia | 911 and #77 (pound 77 to report aggressive driving) | 911 | 15-17 hours/day | https://www.state.nj.us/transportation/commuter/motoristassistance/ssp.shtm | New Jersey DOT, Traffic Opeartions South, Traffic Operations North and The South Jersey Transportation Authority |
New Mexico | HELP (Courtesy Patrol) Truck Program | Albuquerque (District 3) | 0 | 911 or 505-827-9301 or 504-242-COPS (2677) or 505-827-9301 | Mon-Fri 6 a.m. - 9 p.m. | https://dot.state.nm.us/content/nmdot/en/Courtesy_Patrol.html | New Mexico DOT |
New York | Highway Emeregency Local Patrol (HELP) | New York City, Buffalo, Albany/ Capital District, Rochester, Hudson Valley and Long Island | 0 | 911 | Hours vary by region, but most patrols cover Mon- Fri 6-10 hours/day | https://www.dot.ny.gov/helpprogram | New York DOT |
North Carolina | Incident Management Assistance Patrol (IMAP) | Raleigh, Durham, Greensboro, Winston Salem, Charlotte, Asheville, 1-40 in Pigeon River Gorge) | *HP (star 47) | 800-662-7956 | Hours vary by region, but most patrols cover Mon- Fri 6-8 hours/day | https://www.ncdot.gov/travel-maps/traffic-travel/state-farm-safety-patrol/Pages/default.aspx | North Carolina DOT |
North Dakota | 0 | 911 or 701-328-2500 or 855-637-6237 | https://www.dot.nd.gov/public/contacts.htm | ||||
Ohio | Freeway Incident Response Team (FIRST)/Road Crewzers | Akron, Summit County, Cincinnati, Cleveland, Columbus, Dayton, Montgomery County, Toledo, Perrysburg, Sylvania | #677 (pound 677) | 911 or 800-525-5555 (OHP) or 800-877-7PATROL - 800-GRAB-DUI (to report erratic driving) | Mon-Fri 5:30 a.m. - 8 p.m. plus weekends during special events | http://www.dot.state.oh.us/Divisions/Operations/Traffic-Management/Pages/Safety-Patrol.aspx | Ohio DOT |
Oklahoma | *55 (star 55) | 0 | 0 | ||||
Oregon | Incident Response (formerly COMET - Corridor Management Teams) | Regions 1 and 2, including Portland -Metro Area, Salem, Eugene and other coastal areas | 911 | 911 or 888-275-6368 | nearly 24 hours/day | https://www.oregon.gov/ODOT/Pages/Travel-Resources.aspx | Oregon DOT |
Pennsylvania | State Farm Safety Patrol | Philadelphia/Pittsburgh/ Harrisburg-Lancaster | *11 (star 11) on turnpikes | 911 | 24 | https://www.penndot.gov/ProjectAndPrograms/p3forpa/Pages/Roadside-Assistance.aspx | Pennsylvania Turnpike |
Pennsylvania | Lehigh Valley Freeway Service Patrol, Capital Beltway Service Patrol, Parkway Service Patrol and Expressway Service Patrol | Allegheny County, Allentown, Philadelphia, Harrisburg and Pittsburgh | *11 (star 11) on turnpikes | 911 | 4:30 a.m - 8:30 p.m. | https://www.penndot.gov/ProjectAndPrograms/p3forpa/Pages/Roadside-Assistance.aspx | Pennsylvania DOT |
Rhode Island | 0 | 911 or 401-444-1069 | http://www.dot.ri.gov/ | ||||
South Carolina | Incident Response | Beaufort, Charleston, Columbia, Florence,Grand Strand/Myrtle Beach, Rock Hill, & Greenville/ Spartanburg | *HP (star 47) | 911 or 855-467-2368 | Hours vary depending on region, but most patrols cover Mon-Fri 6-8 hrs/day | https://www.scdot.org/travel/travel-emergencyresponse.aspx | South Carolina DOT |
South Dakota | 0 | 911 | https://dot.sd.gov/ | ||||
Tennessee | HELP | Nashville and Davidson County, Memphis and Shelby County, Knoxville and Knox County, and Chattanooga and Hamilton County | *THP (star 847 | 615-741-2060 | Mon: 6 a.m.-8:30 p.m., Tues-Fri 5 a.m.-10:30 p.m., Sat 8:30 a.m.-8:30 HELP Holidays: Thanksgiving Day, Christmas Day, New Years Day p.m. and Sun 9:30 a.m.- 8:30 p.m. | https://www.tn.gov/tdot/traffic-operations-division/how-do-i-contact-help-program-operators-.html | Tennessee DOT |
Texas | LBJ TEXpress Lanes Roadside Assistance | I-635, between Luna Road and US 75, and the I-35E flyover ramps | 214-960-5700 | Available 24 hours a day, 7 days a week | https://www.texpresslanes.com/navigating-texpress/roadside-assistance | LBJ TEXExpress Lanes | |
Texas | Texas Department of Transportation Courtesy Patrol | I-30, I-35E, I-635 East, SSSH 183 and Loop 12 TEXpress Lanes | 214-320-4444 | Available 24 hours a day, 7 days a week | https://www.texpresslanes.com/navigating-texpress/roadside-assistance | Dallas County TEXpress Lanes | |
Texas | NTE TEXpress Lanes Roadside Assistance | I-820 (Northeast Loop) and SH-121/183 (Airport Freeway), from I-35W to Industrial Boulevard | 817-614-8706 | Available 24 hours a day, 7 days a week | https://www.texpresslanes.com/navigating-texpress/roadside-assistance | NTE TEXpress Lanes / North Tarrant Express | |
Texas | Tarrant County Courtesy Patrol | SH 114 and SH 183 TEXpress Lanes | 817-884-1315 | Available 6:30 a.m. 9:30 p.m., 7 days a week | https://www.texpresslanes.com/navigating-texpress/roadside-assistance | Tarrant County TEXpress Lanes | |
Texas | HERO | Austin | 911 or 512-974-HERO (4376) | Mon-Fri 5 a.m.-9:00 p.m. 7a.m.-7 p.m. Sat-Sun | https://www.mobilityauthority.com/projects/programs/HERO | Central Texas Regional Mobility Authority | |
Texas | Courtesy Patrol | Dallas | *DPS (star 377) | 214-320-4444 | Mon-Fri 5 a.m.-9:30 p.m.; Sat-Sun 11 a.m. - 7:30 p.m. | https://www.txdot.gov/inside-txdot/district/austin/hero-program.html | Dallas County Sheriffs Office, Texas DOT and NTTA |
Texas | Roadway Customer Service | Dallas Tollways | *999 (star 999) | 911 or 800-525-5555 | 24 hours/day | https://www.ntta.org/whoweare/Pages/Contact-Us.aspx | North Texas Tollway Authority (NTTA) |
Texas | Patron Emergency Assist Team (PEAT) | Harris County Toll Roads | *DPS (star 377) | 911 or 800-525-5555 | Mon-Fri : 5 a.m. - 10 p.m.; Weekends: 5:30 a.m. - 9:30 p.m. | https://www.txdot.gov/inside-txdot/district/austin/hero-program.html | Harris County Toll Road Authority |
Texas | Motorist Assistance Program (M.A.P.) | Unincorporated Harris County | *DPS (star 377) | 911 or 800-525-5555 | Mon-Fri: 6 a.m.-10 p.m. | https://www.txdot.gov/inside-txdot/district/austin/hero-program.html | Harris County Sheriffs Office |
Texas | Tarrant County Mobility Assistance Patrol A.K.A. Courtesy Patrol | Fort Worth | 911 or 817-884-1213 | Sun- Sat: 6 a.m. - 10 p.m. | https://access.tarrantcounty.com/en/sheriff/operations-bureau/patrol-division/courtesy-patrol.html | Tarrant County Sherrifs Office | |
Utah | Incident Management Team | Salt Lake City | *11 (star 11) | 911 or 801-887-3800 | Mon-Fri 6:30 a.m. - 6:30 p.m. | https://blog.udot.utah.gov/2010/05/incident-management-teams-udots-angels-in-white-trucks-provide-assistance-to-stranded-motorists/ | Utah DOT |
Vermont | *DWI (star 394 ) | 911 or 800-GETADWI and *DWI (star 394 cellphone-only) | 0 | ||||
Virginia | Safety Service Patrol | Washington D.C./Norfolk- Portsmouth-Newport | #SP (pound 77) | 800-367-7623 | 24 hours/day | https://www.virginiadot.org/travel/safetypatrol.asp | Virginia DOT |
U.S. Virgin Islands | 0 | 911 | 0 | ||||
Washington, D.C. | Safety Service Patrol | Dulles Toll Road and Dulles Airport Access Highway | #77 (plus 77) | 911 | Mon-Fri 6 a.m.-8:30 p.m. & weekends 9 a.m.-5 p.m. | https://www.dullestollroad.com/toll/safety-service-patrol | Metropolitan Washington Airports Authority |
Washington | Incident Response Program | Seattle-Tacoma, Spokane | 0 | 911 | Roving during peak hours, 24 hr Emergency Assistance | https://www.wsdot.wa.gov/travel/operations-services/incident-response | Washington State DOT |
West Virginia | Courtesy Patrol | All major highways and corridors | *SP (star 77) | 0 | 7 days a week, 3:00 p.m - 7:00 a.m. | https://transportation.wv.gov/Turnpike/travel_resources/Pages/State%20Farm%20Safety%20Patrol/wv-turnpike-state-farm-safety-patrol.aspx | Citizens Conservation Corps of West Vriginia via contract with the West Virginia Division of Highway (DOH) |
Wisconsin | Dane County Beltline Service Patrol | Dane County | 911 | 911 | Mon-Fri 7 a.m. - 7p.m. | https://wisconsindot.gov/Pages/travel/511/511.aspx | Dane County Sheriffs Office/ Wisconsin DOT |
Wisconsin | Milwaukee County Enhanced Freeway Patrols | Milwaukee County | 911 | 911 | N/A | https://wisconsindot.gov/Pages/travel/511/511.aspx | Milwaukee County Sheriffs Department/Wisconsin DOT |
Wisconsin | Racine, Kenosha and Waukesha County Gateway Patrols | Racine, Kenosha and Waukesha Counties | 911 | 911 | Hours vary depending on region, but most patrols cover Mon-Fri 6-8 hrs/day | https://wisconsindot.gov/Pages/travel/511/511.aspx | Wisconsin DOT |
Wyoming | #HELP (pound 4357) | 800-442-9090 | https://wyoroad.info/ |